New York, NY —

Transit riders weren't the only ones experiencing confusion during Wednesday's storm that shut down the subways. The station agents also had trouble at times finding out which trains were down. WNYC's Beth Fertig interviewed these two agents, who didn't want to give their names, because they're not authorized to speak to the media.

The MTA says a task force will look into communications and other problems connected to Wednesday's storm in a report requested by Governor Spitzer.