View of the JFK air traffic control tower from inside of an airplane (Stephen Dettling/flickr)
Every Thursday this month, Jad Mouawad, airline correspondent for The New York Times, stops by The Brian Lehrer Show to talk about the new era of air travel and take your calls. In this period of restructuring, customers are paying new fees and charges, airports are coping with security concerns and airlines are scaling back on services. 

 

 

Crosscheck: Restructuring the Airline Industry

Thursday, January 05, 2012

Jad Mouawad, airline correspondent for The New York Times, kicks off the January series on flying and the airline industry with a discussion on how the industry has restructured over the past decade.

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Crosscheck: The Worsening Customer Experience

Thursday, January 12, 2012

Jad Mouawad, airline correspondent for The New York Times, discusses how passengers have been squeezed as a result of the airline industry's success, and what consumer protection groups are doing.

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Crosscheck: Airports and Security

Thursday, January 19, 2012

Jad Mouawad, airline correspondent for the New York Times, talks about how capacity and security have altered the experience of flying, and how the procedures change customer service.  

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Crosscheck: The Future of the Industry

Thursday, January 26, 2012

In the final installment of our weekly series on the airline industry, Jad Mouawad, airline correspondent for The New York Times, looks ahead at what's in store for 2012 and beyond.   

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