Does Uber Have an Image Problem?

The car-hailing service Uber landed in hot water this week when one of the company's top executives suggested hiring opposition researchers to dig into the lives of journalists who are critical of the company.

Now there are reports that another executive tracked a journalist's location without permission using a tool called "God View". The tool allows the company to track vehicles and those who requested the car -- an apparent violation of Uber's own privacy policy.

While the company has faced a backlash from the media, it's unclear whether that will trickle down to its customers.

"Unless you're sort of capped in to what is going on all the time you probably are more willing to go for convenience over this sort of moral code," said New York Times reporter Mike Isaac. "That said, if they are spying on their passengers regularly, which they claim they are not, it might give you pause to use this service."

Isaac spoke with WNYC's Soterios Johnson.