On Wednesday, MTA officials will gather for the agency's monthly board meeting, where they'll be formally updated on agency performance metrics like how trains and buses are running, how the money is coming in and going out, what contracts to award and who to award them to. (Check out the agenda for the upcoming New York City Transit committee meeting here.) But before the board takes up business, members of the public can speak.
Comments made during the meeting are entered into the minutes (see p. 5 for an example). And while board members rarely address the public during the meeting, they will sometimes take action: in 2015, the MTA investigated work conditions at an Access-A-Ride call center in Queens after employees repeatedly showed up, telling board members graphic stories about low pay and the office's bedbug-infested space. The workers eventually negotiated for a raise.
As part of WNYC's We the Commuters project, we've been asking people: if you could ask the board one question, or tell them something about your commute, what would it be? (Submit that question here.)