Edwin Battistella appears in the following:
How To Apologize So The Public Believes You
Monday, July 11, 2016
Edwin Battistella, who teaches linguistics and writing at Southern Oregon University in Ashland, talks about why some public apologies fail while others stick.
I'm Sorry You Feel That Way: Why It's So Hard to Apologize
Thursday, September 10, 2015
From Richard Nixon to Hillary Clinton, why is it so hard for politicians—and the rest of us —to say “I’m sorry”?
