Tim Cook, CEO of Apple, published a letter to customers earlier this week regarding the company's role in investigating the San Bernardino shooters. It's launched a larger conversation about privacy and encryption.

Apple, one of the world's largest multinational technology companies, is fighting a court order to help the FBI unlock the iPhone of one of the shooters in San Bernardino. But in complying with that order, Cook argues, he'll have to create technology that essentially breaks into the phone; technology that, if it falls into the wrong hands, could break into any iPhone and potentially endanger the privacy of all users.

Jenna McLaughlin, reporter and blogger covering surveillance and national security for The Intercept, discusses what may be a pivotal moment in the contentious debate between national security agencies and tech companies with Apple.

A few tech companies, ie @mozilla + @torproject stood with Apple- but what about the rest? https://t.co/JyYgUPCiSj pic.twitter.com/zNYBxw4rNN

— Jenna McLaughlin (@JennaMC_Laugh) February 17, 2016