Her interest in journalism began in middle school when she attended a journalism camp at SUNY New Paltz at age 12. She wrote for her high school newspaper, and then, at Seton Hall, was on the staff of the college newspaper, The Setonian. After graduating from college with a B.A. in Communications in 1999, she began freelancing as a News Production Assistant and Engineer for 1010 WINS in New York City.

Jenna knew she wanted to be a full time journalist after the September 11th attacks.