New York's Worst Landlord

Tom Robbins, investigative journalist in residence at the CUNY Graduate School of Journalism and former longtime columnist at the Village Voice, and Harold Shultz, senior fellow at the Citizens Housing and Planning Council and former special counsel at the Department of Housing Preservation and Development, discuss CUNY and City Limits' investigation into Frank Palazzolo,  the Bronx's "phantom landlord," and how to protect tenants from similar circumstances.