Want to Be on an NYC MTA Survey Panel?

Transportation Nation | Jul 11, 2012

How does moonlight feel on a baby's skin? What pangs the heartstrings of a dictator's mother? These are questions for poets. The New York MTA is concerned with other inquiries, like "what do you think of the latest round of subway service improvements?" And so, the agency is seeking riders for survey panels. It could be you, knack for metered verse not required.

New York City Transit hears a lot of complaints, but they like it. Or at least they want more of it, along with your compliments, service requests and feedback of all stripes. So they're offering a chance to win free subway rides for people who fill out this online survey. It's the first step for them in putting together survey panels they'll use for informing decisions on how to make, or hold off on, service improvements or changes.

As they put it in a release:

“We appreciate and review all forms of communications we receive from our customers, whether it is through our web-based email service, or phone calls to 511, or traditional letters,” said Paul J. Fleuranges, MTA Senior Director of Corporate and Internal Communications. “These surveys constitute another tool in our toolbox for understanding customer input. In fact, responses to our surveys are particularly valuable to us because they come in a structured way that is easy to analyze and study. We encourage any customers who want their voices to be heard to help us improve our service to sign up to participate in this program.”

Survey here.

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