Complaint box

Please Explain: How to Complain Effectively

The Leonard Lopate Show | Jul 11, 2013

Complaining is a favorite pastime for some people, but it is possible to complain in order to get results and prompt change? On this week’s Please Explain we’ll find out how! Tod Marks, Senior Projects Editor at Consumer Reports, and Guy Winch, Psychology Today blogger and author of The Squeaky Wheel and Emotional First Aid, explain the art of complaining effectively.

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