When "Please Hold" is Music To Your Ears

Soundcheck | May 3, 2010

Call almost any customer service number, and you can expect to hear at least a few bars of classical music or Lite FM before an operator picks up. On today's show, why the music you hear plays a big role in whether you hang up... or keep holding. Also: From Durban, South Africa, veteran guitarist and songwriter Syd Kitchen.

WNYC is funded by sponsors and member donations

WNYC Homepage - Top Stories

Jack Schlossberg, the Kennedy Running for Congress in New York. Plus, the Astronaut Reid Wiseman

The candidate on the role of social media in politics, and speaking out against his cousin R.F.K., Jr. Plus, the commander of NASA’s Artemis II mission on the dark side of the moon.

The New Yorker Radio Hour |

NJ Gov. Sherrill: If state police were too aggressive at Delaney Hall, we'll look into it

New Jersey Gov. Mikie Sherrill took call after call Wednesday night from people who told her state police had been overly aggressive in violent clashes with protesters outside the Delaney Hall immigration detention center this weekend.

Ask Governor Sherrill |

I.C.E.'s "Wartime Recruitment" Campaign

Hiring at the highest-funded U.S. law enforcement agency.

On the Media |

Ask the Mayor Recap and More News From City Hall

Elizabeth Kim discusses the issues Mayor Mamdani talked about in his first "ask the mayor" segment.

The Brian Lehrer Show |